Career Central

ChristianaCare is searching for a Performance Improvement Senior Project Manager to collaborate with clinical and operational leaders in achieving strategic population health organizational goals resulting in healthier Delawareans.

Population health work is achieved by the Performance Improvement Sr. Project Manager engaging numerous services and professionals throughout the health system, vendor partners, and community organizations. This role will navigate skillfully among all of the key stakeholders creating an effective and efficient process for achieving the desirable performance improvement or strategic population health goal. In this role, you will equally navigate among various data sources to bring forward the most appropriate data and metrics to guide the actions of the improvement or goal. Consistent communication bidirectionally with clarity and precision is essential.

In addition, the project manager will leverage numerous project management, performance improvement, change leadership, group facilitation, data analytics, and stakeholder management tools and techniques to engage in the work consistent with the values of love and excellence.

The successful candidate will know when to use a project management frame to advance work or a conversation verses when to use change management, negotiation, or leadership. In addition, will have proven results in facilitating change and improvement in a complex health system environment, preferably within a population health environment. Equally important, is the knowledge of and ability to leverage not only high-level project management tools and techniques, but also change leadership, group facilitation, and bidirectional verbal and written communication.

When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:

• Full Medical, Dental, Vision and other insurance benefits

• 403 (b) with an employer match

• Diverse and Inclusive culture

• Generous paid time off with annual roll-over and opportunities to cash out

• 12 week paid parental leave

Qualifications:

• Master's degree in healthcare or relevant field, or completion within 2.5 years

• Experience in successfully leading, facilitating and participating in multi-disciplinary teams using change leadership techniques, performance improvement tools and methodologies required

• Formal project management training or equivalent with five years of experience in managing senior level complex organizational projects across service lines

• Demonstrated sustainment in achievement of desired outcomes and leading transformational organizational projects

• Lean Six Sigma Green Belt or equivalent program completion required; Lean Six Sigma Black Belt preferred

• Experience in managing and mentoring other healthcare professionals

• Education and/or experience in one or more of the following are desirable: performance improvement, outcome analysis, project management, population health, health information technology

• Experience in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio), Tableau and other data collection, analysis and reporting platforms

About Christiana Care:

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.