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Location: Wilmington, Delaware
Internal Number: JR62956
ChristianaCare is searching for a Sr. Project Manager to assist the broad Population Health team to achieve organizational goals by leading and managing key projects and initiatives that impact the Annual Operating Plan. The project manager will work collaboratively with all administrative and clinical leaders across all departments at ChristianaCare, and will play a lead role in the resource allocation and operational improvement of all Population Health function.
Some of the duties will include: evaluation of performance and process improvement methods (e.g., Lean, Six Sigma, Plan-Do-Check-Act Cycle) and apply those best suited to achieving successful outcomes. In addition, use a range of quality improvement tools and techniques (e.g., Fishbone diagrams, 5 Whys, Value Stream Mapping, Failure Mode Effects Analysis, and Root Cause Analysis) and evaluate the output to successfully redesign processes toward improved performance.
The successful candidate will have knowledge of health care delivery and clinical care with the ability to manage, oversee, and or mentor developing quality improvement professionals. In addition, the candidate must have a high degree of business acumen and emotional intelligence.
When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:
Full Medical, Dental, Vision and other insurance benefits
403 (b) with an employer match
Diverse and Inclusive culture
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave
Master's degree in healthcare or relevant field, or completion within 2.5 years
Formal project management training or equivalent with five years of experience in managing senior level complex organizational projects across service lines
Demonstrated sustainment in achievement of desired outcomes and leading transformational organizational projects.
Lean Six Sigma Green Belt or equivalent program completion required; Lean Six Sigma Black Belt preferred
Experience in managing and mentoring other healthcare professionals
Experience in successfully leading, facilitating and participating in multi-disciplinary teams using performance improvement tools and methodologies required
Education and/or experience in one or more of the following are desirable: health information technology, performance improvement, outcome analysis, project management, population health
Experience in using electronic medical records, Microsoft applications (Excel, Word, PowerPoint, Access, Visio), Tableau and other data collection, analysis and reporting platforms
About Christiana Care:
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
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