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Location: Phoenix, Arizona
Type: Full Time
Internal Number: R60428
Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
Banner University Medical Center Transplant Institute is Arizona's most experienced transplant center, providing comprehensive care to adult patients in pre and post-transplant acute clinics for heart, lung, liver, and kidney/pancreas transplant, as well as, long term follow up on the transplant recipient. As part of the Banner Health Academic Medical Division we offer Transplant Services in Phoenix and Tucson, AZ. Our Transplant Institute prides itself on delivering compassionate, quality care to our patients and families leading to successful, optimal outcomes. As a Registered Nurse RN Transplant Coordinator you will have the opportunity to be a part of our program performing over 450 transplants per year, our programs are poised for continued growth!
This position will support Pre Liver, Post Liver, or Pre Kidney. Placement depends on skillset and candidate interest. This is a salaried, day shift opportunity working either 5/8s or 4/10s. Call is required in this role.
POSITION SUMMARY This position provides comprehensive management and coordination of care for patients requiring kidney, pancreas, liver, heart, lung or Stem Cell Transplantation The level and intensity of care coordination provided is situational and appropriate based on patient need and payor requirements. CORE FUNCTIONS 1. Manages individual patients across the transplant health care continuum to achieve optimal clinical, financial, operational, and satisfaction outcomes. Facilitates, coordinates, and monitors pre-transplant evaluations, the care of the transplant candidate awaiting transplantation, the care of the transplant recipient post transplant in the outpatient clinic. Facilitates and coordinates the care of the living donor for evaluation, donation and long term follow-up. Collaborates effectively with the interdisciplinary team to plan and implement the patient's treatment plan, utilizing effective oral and written communication. 2. Facilitates the safe, equitable and timely placement of donor organs in conjunction with the donor procurement agency on a 24 hour on call basis in accordance with the regulatory agencies. Possesses advanced knowledge of OPTN/UNOS regulations and allocation policies. Collects and communicates patient information necessary for decision making regarding organ acceptance/rejection for transplant with the organ procurement agency and transplant surgeon. Reviews potential recipient's current medical status to determine eligibility for transplant. Demonstrates advanced prioritization and critical thinking skills in order to contact/locate patient(s), arrange admission and pre-surgery procedures, schedule surgery and the surgery team, and educate patient/family. 3. Interprets and administrates current payor contracts to best meet the financial needs of the patient and program while maximizing facility and program reimbursement. Possesses integral knowledge of multiple payor contracts. Applies this knowledge to assure that services being furnished to the patients are in compliance with contract stipulations. Obtains appropriate transplant authorizations for services rendered for each phase of the transplant. 4. Establishes and promotes a collaborative relationship with physicians, third party payers, and other members of the health care team, utilizing effective oral and written communication. Serves as a resource to payors, health care providers, patients, physicians and their office staff for the referral of patients or re-directs to alternate transplant programs as required by insurance constraints. Educates other health care providers, payors and patients on concepts of managed care, managed care networks, transplant networks, individual care policies as it pertains to solid organ transplant. 5. Serves as a resource to the community, patients, family members, potential living donors, primary care physicians and payers regarding the transplant process. Develops and presents education and marketing programs. Participates in community and professional education efforts to promote transplantation and organ donation. 6. Participates in the transplant program's quality assurance program. Evaluates current processes, identifies need for change and implements change via process improvement projects to achieve the optimal clinical, financial, operational and satisfaction outcomes. Acts as a change agent by continually monitoring processes to identify opportunities for improvement. Implements change through a multi-disciplinary work group process. 7. Internal customers include patients, families, transplant surgeons, transplant interdisciplinary team, management, nursing and medical staff, and other members of the hospital interdisciplinary health care team. External customers include referring physicians and office staff, laboratories, third party payers, pharmacies, community agencies, provider networks, and regulatory agencies. MINIMUM QUALIFICATIONS Requires current RN license in state of practice. Requires a minimum of three years clinical nursing experience; at least two of those years in a clinical specialty area such as ICU, PCU, CM, OR, ED, Dialysis, Oncology or Telemetry. Must have a working knowledge of care management, resource/utilization management, and hospital and community resources. Must demonstrate clinical proficiency in the care of transplant patients. Requires critical thinking skills to effectively coordinate a large volume of patients simultaneously. Must demonstrate problem-solving abilities, effective oral and written communication skills, and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format. PREFERRED QUALIFICATIONS Bachelor's degree preferred. Previous transplant experience. Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
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