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Durham, North Carolina
Santa Maria, California
SAINT LOUIS, Missouri
Huntington, West Virginia
Grand Rapids, Michigan
Fargo, North Dakota
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Paterson, New Jersey
Phoenix West Valley, Arizona
Location: Durham, North Carolina
Internal Number: 147860
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
The Medical Assistant, Certified functions as anintegral member of theinterdisciplinary healthcare team in providing d irect patient care. TheMedical Assistant, Certified performs routine adm inistrative and patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatmentofpatients and ensure the clinic/office runs smoothly.
Clinical responsibilities:The CMA takes medic al histories and records vital signs, explainstreatment procedures to pa tients, and prepares patients for examinationsand procedures.Patient car esupport responsibilities may include assisting the medicaland nursing s taff during examination and procedures, collecting andpreparing laborato ry specimens, performing basic laboratory test in theclinic/office, taki ng electrocardiograms, removing sutures/ staples,changing sterile and no n-sterile dressings, promoting patient/familyunderstanding of the educational content and his/her involvement in theplan of care, and documentin g in the patient record.Other clinical support responsibilities included isposing ofcontaminated supplies, instrument processing, highlevel disin fectionand sterilization of medicalinstruments, telephoning prescriptio ns to apharmacy, preparing and administering medications as directed by aphysician, and authorizing drug refills as directed. Performs otherclin ical functions as delegated and supervised by the physician.Administrative responsibilities:The CMA greets patients, answers telephones, schedul es appointments toinclude arrive appointments in MaestroCare, checkoutpa tients, andreferral scheduling; arranges for hospital admissions andlabo ratoryservices, updates and files patient medical records, fills outinsu ranceforms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinicalan d clerical supplies and forms. Performs other administrative dutiesasdir ected.May be requested to be a liaison for clinic activities suchas Join tCommission and falls and/or participate in clinic committees.
Good customer service skills.W ork requires the ability to understand and follow oral and writteninstru ctions generally acquired through a high school education andmedical ass istant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile tech niques and special procedures that areapplicable to work performed.Worki ng knowledge of procedures and techniques involved in administeringrouti ne and special treatments to patients.Working knowledge of sanitation, p ersonal hygiene and basic health andsafety precautions applicablefor wor k in a clinic setting. Workingknowledge of infection control procedures and safety precautions.Age specific competencies.Daily clinic preparatio n process; registration, scheduling, chargeposting, order entry.Able todocument and communicate pertinentinformationAbility to establish and ma intain effective working relationships withpatients and clinicstaffTypin g skillsMedical terminologyLevels II and III -- Ability to independently seek out resources andwork collaboratively
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. Highschool or GED graduation required.
Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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