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Innovation and highly trained staff. Banner Health leaders can access the staff and resources they need to bring their vision to life. If you're looking to leverage your abilities - you belong at Banner Health.
Banner Children's Cancer Center offers excellent care to children and adolescents who have blood problems (hematology)and cancer (oncology). We provide a comprehensive team of expert board-certified physicians, advanced specialty certified practice nurses, social workers, child life specialists, nutritionists, and other health care professionals who work as a team with patients and families to help them heal and optimize their quality and length of life. Our practice offers access to cutting-edge research through innovative clinical trials, while never losing sight of the individual needs of our patients and their families.
As an RN Clinical Services Manager for Banner Children's Cancer Center Clinic and Outpatient Treatment Center, you will have an opportunity to oversee operations, and patient experience. You will also be responsible for department finances and personnel to ensure appropriate allocation of resources in providing excellence in patient care
POSITION SUMMARY This position provides supervision and support of clinical operations, staff, and patients. Manages finances and personnel to ensure appropriate allocation of resources in providing quality patient care. CORE FUNCTIONS 1. Provides and facilitates patient centered care and patient flow and serves as a resource to employees for clinical and managerial support. Promotes and participates in interdisciplinary patient care planning and education. Assesses appropriate level of care for patient population. Elevates utilization or care plan issues to leadership as appropriate. 2. Ensures effective use of resources, equipment and supplies. Identifies and adjusts staffing levels needed to meet changing workload projections and provide safe, quality patient care. Ensures smooth and efficient patient care management. 3. Assists with the development of budgets and ensures that targets are met. 4. Serves as a resource to patients, families, physicians, and staff by interpreting policies and facilitating care. Provides departmental leadership by demonstrating effective communication skills, problem solving, and proactive conflict resolution to internal and external customers in situations. 5. Hires, leads, mentors, develops, and evaluates staff in a manner that promotes engagement, productivity, and ensures competencies. Mentors staff to increase clinical skills, critical thinking, problem solving skills and promote retention. Conducts individual and team goal setting, performance planning and evaluation. 6. Supports change and participates in the development, interpretation, implementation and evaluation of process improvement and quality management activities. Works with staff to make necessary changes. 7. This position facilitates smooth coordination of care to ensure patient care needs are met while maintaining quality standards in a financially responsible manner. Performs work with minimal supervision. Assures efficient operations to meet customer needs. Internal customers include physicians, staff, and management. External customers include patients, families, and surrounding community. MINIMUM QUALIFICATIONS Must possess a strong knowledge and understanding of clinical care as normally obtained through the completion of an associate's degree in nursing, health care or related field. Must possess a current, valid RN license in state of practice. Must possess a strong knowledge of clinical operations as normally demonstrated through 1-2 years of experience with relevant to patient population. Must have the ability to develop and maintain working relationships with physicians, staff, patients, and families. Knowledge of the requirements of applicable regulatory and accreditation agencies Excellent human relations and communication skills. May require possession of a valid driver's license and be eligible for coverage under the company auto insurance policy. Employees working for Banner Home Care/Hospice must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson or BUMC-P Whole Health Counseling must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS
Bachelor's degree preferred. Management or supervisory experience preferred. Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
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