Desert Regional Medical Center is a 385 bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative , patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation,joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics.
The Clinical Operations Representative (COR) facilitates the daily allocation of nursing personnel, utilizing general staffing guidelines (as approved by Nursing Directors) and knowledge of personnelâ��s skill level.
The position coordinates additional activities centrally located in the Nursing Office and promotes and maintains a professional image through contact with the public.
The COR will also facilitate patient admissions and transfers throughout the facility working in Cerner, PBAR, RightBed and the Hospital ADT system.
They will assist in applying the appropriate room accommodation codes, and communicate any problems immediately to the Transfer Center Coordinator or House Supervisor.
Access to all Patient Health Information is for treatment purposes only.
Department Specific Duties:
Allocates personnel with House Supervisor consultation based on unit need, staffing guidelines, and union contracts.
Obtains daily staff requests
Coordinates staffing to meet organizationâ��s requirements
Monitors overtime accumulation and tracks attendance
Conducts compliance audits on files of float pool and all contract staff to assure accuracy
Maintains schedules and schedule accuracy
Verifies payroll accuracy
Processes employee vacation requests after they have been approved
Monitors and maintains information on staff qualifications and areas of expertise
Problem solves scheduling conflicts
Schedules orientation of new hires/contract staff
Maintains tracking of mandatory education
Maintains daily staffing reports and updates OptiLink
Assist mortuary personnel and families with information regarding deceased patients
Other duties as directed by Transfer Center Coordinators, Staffing Office Manager and/or House Supervisors
Assist in maintaining files
Receive calls for admits and gathers demographic data
Enter patient demographic information in to computer systems
Assign hospital service codes, accommodation codes and bed assignments
Notifies departments of admissions/transfers
Updates FirstNet and RightBed assignments
Edits cleaning priorities on RightBed
Receives and modifies bed assignments (transfers, discharges)
Performing a daily census reconciliation to make sure codes are correct and presence/absence of patients are verified
High school diploma or GED
Computer experience- ability to work in multiple systems concurrently
Excellent communication skills â�� written and verbal
Demonstrated ability to present self in positive and professional manner
Prioritization and organizational skills
Ability to read and understand written English.
Ability to communicate orally and in writing
Ability to communicate with others via telephone
Ability to complete detailed work and complex scheduling requirements with minimal errors
1-3 years working in hospital setting with staffing/Cerner/ADT experience
Working knowledge of Microsoft Office applications
Primary Location: Palm Springs, California
Facility: Desert Regional Medical Center
Job Type: PT2Y
Shift Type: Rotate
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.