RN or MSW Counselor Admissions Lead – Center for Behavioral Health
March 2, 2018
Orlando and Leesburg, Florida
Full Time - Experienced
Orlando seeks to hire Admissions Lead who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
The Admissions Lead collaborates with a multi-disciplinary integrated team to provide safe, efficient and real-time decisions for patient throughput for Florida Hospital’s multi-campus system during evenings, nights and weekends. The Admissions Lead tracks length of stay (LOS) and avoidable delays and provides a daily hand-off report to the Admissions Supervisor. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Master’s in Social Work (if not a current validly licensed Florida Registered Nurse)
Minimum of one year of experience working with inpatient psychiatric patients and the Baker Act process
Excellent written and verbal communication skills
Strategic knowledge base to provide barrier removal and direction to staff within the Center for Behavioral Health (CBH)
Comprehensive knowledge of the Baker Act process
Ability to maintain effective working relationships within the Center for Behavioral Health
Ability to organize and prioritize job duties in an efficient and timely manner
Scheduling flexibility: ability to work evenings, nights and weekends
Licensure, Certification, or Registration Required:
Current valid State of Florida license as a Registered Nurse (if no Master’s in Social Work)
Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program
Provides leadership and direction to CBH Admissions Team pertaining to patient throughput. Ensures compliance in insurance pre-certifications, mitigates barriers to timely patient disposition, and on-call 24/7 support to the CBH Admissions Team. Assists Admissions Supervisor with scheduling and provides back-up coverage for workflow continuity.
Performs Quality Assurance to ensure compliance measures are met during evenings/nights/weekends and provides daily report to the Admissions Supervisor. Meets weekly with CBH Operations Manager and Admissions Supervisor for operational collaboration.
Performs evenings/overnight/weekends rounding through Florida Hospital Orlando Emergency Department (ED) to identify and mitigate patient throughput barriers. Collaborates with the Court Team and Admissions Supervisor to ensure Baker Act compliance.
Utilizes comprehensive knowledge of payers, identifies patients incorrectly classified as uninsured and researches to confirm correct classification. Resolves insurance pre-certification issues and participates in strategies to maximize capturing front-end payer authorization and reimbursement.
Participates in developing systemic strategies and departmental processes, policies and standard operating procedures (SOP), and maintains effective contract knowledge of payer mix for effective financial management.
Develops and tracks patient throughput data including LOS and avoidable delays, providing weekly/monthly reports to CBH Senior Director and Operations Manager.
Participates in annual performance evaluations, assists with ensuring timely compliance in education requirements, staff work schedules, coaching and integration of positive progressive discipline action as necessary.
Liaises with the Bed Management department, Emergency Transfer Center (ETC), psychiatric nursing units, ancillary departments and community Baker Act receiving facilities to optimize timely patient placement for the Florida Hospital system.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Admissions Lead opportunity with Orlando and apply online today.
Florida Hospital is dedicated to improving lives not only in Central Florida, but also around the world. As a destination hospital, we are committed to serving the health care needs of our patients with a holistic approach to heal the mind, body and spirit. We strive to be the hospital of choice for patients, physicians and employees. Over the last 100 years, Florida Hospital’s mission remains unchanged: to extend the healing ministry of Christ.